marketing

Don’t Let Your Video Become a Flash In the Pan

by Brian Cox

There’s no doubt that video marketing, in general, has become increasingly important in today’s world. Google has the search market cornered which is why, as marketers, it is important to pay close attention to the changes they make. However, did you know it’s even more important to pay attention to the second largest search engine in the world? You might think that I’m referring to Bing but, in fact, the second largest search engine is YouTube. Thus the importance of video for SEO.

Dealerships have increasingly embraced video in various degrees for years – from simple stitched videos to professionally created live walkarounds. There’s no doubt that consumers love video. In fact Google’s recent automotive study indicates that over 80 percent of car shoppers will watch a vehicle video and then take immediate action.

The challenges that face car dealerships when it comes to creating videos are the same as they have always been – time and money. There are many solutions that exist for car dealerships in video marketing. I’m fairly certain that you would agree that ANY video is better than no video. And you may even believe that all video is equal. Well, with this blog, I hope to help dispel those erroneous thoughts.

Let’s start with the fact that live video is the most effective (which it is). I don’t think any dealer would deny that, in a perfect world, they would have video walkarounds for every one of their vehicles. The infrastructure and format of your video is just as, if not more important than the quality of it. Some providers use flash-based video which allows them to offer video services to their dealer clients at a lower price point… and, on the surface, there is no visible difference between a flash video and a real video. In reality, however, there are huge differences.

Flash videos are self-contained videos that require a player (like Adobe Flash Player) or a compatible web browser with a plugin. It wasn’t too long ago that flash video was the de facto standard. Technology, however, has changed. Consumers are increasingly accessing the Internet and websites using mobile devices. Guess what’s not compatible with those? You got it, flash video. In fact, in mid-July of this year, Google itself announced that it would start issuing warnings to people attempting to access websites containing flash with the statement “Uses flash. May not work on your device.” Chances are really good that a consumer coming across a website or video that receives this message will probably not continue, but rather seek their answers elsewhere.

Your website will certainly not benefit from video if your audience is not viewing it. In fact, flash video isn’t supported by any Apple device, nor Android versions 4.1 or higher, according to Google. These devices account for a HUGE share of the mobile market. Flash video is also not compatible with some third party inventory sites, and it also has problems with syndication to social networks and other touch points that consumers are on.

Real video, on the other hand, offers a few very important distinctions as web developers gravitate towards such things as HTML5 with mobile capabilities and syndication. According to the Interactive Advertising Bureau, “Nearly half of the U.S. population has a mobile phone with Internet access, and one out of five page views on the web happen on a mobile device – a number that is growing every month.” Needless to say, if you are using flash, you are already costing yourself 20 percent of potential traffic.

As a dealer, how do you know what kind of video you have? The answer is if your videos are syndicated across the web, viewable on a mobile device or tablet and the search engines can see them, you are doing the right thing and have real video. If not, you most likely have flash.

One of the largest advantages to real video is semantic search. Search engines don’t have the capability of indexing flash video. Real video, properly tagged and built using a semantic structure, can be indexed. Not only can they be crawled by search engines, but the search engines will read each video as an individual web page. This increases your page rankings. Last, but certainly not least, real video has the ability to be syndicated everywhere. All of those touch points that consumers use when vehicle shopping can display your video and increase the reach and impact of your video marketing. Of course more exposure brings more traffic viewing your inventory. And the more traffic your inventory receives, the more leads, conversions and sales you’ll see.

The bottom line is that flash video is a bad solution for video marketers. Flash video may be cheaper than real video, but what are you losing in the end? Just because it’s a shiny object and looks pretty, doesn’t mean that you should be using it. Real video offers businesses the ability to have a bigger footprint with their video marketing. It increases the effective of any marketing and the likelihood that a consumer will want to AND have the ability to watch it. This is the whole exposure aspect of real video plus real syndication. It equals more traffic, which equals more leads. The few dollars you may save by going the flash video route will pale in comparison to the profit you’ll lose from customers who never see your video or visit your dealership.

Paint Your Way to Increased Profits

by Tim James

As a sales and marketing professional, you probably learned a long time ago that the best way to present your products is by using words that paint a picture. Not just any picture, a picture that puts each shopper in the picture; helps them visualize owning your product; and then mentally experience the emotional pleasure that results from that ownership.

Painting the right picture is crucial for any type of sales. At dealerships, effective salespeople utilize this technique to help the customer visualize driving that new car on a road trip; how comfortable they’ll feel during the trip; how safe they’ll feel on the road and the peace of mind they’ll have knowing that their car will function properly the whole way.

Painting pictures is even more important when dealing with customers you can’t engage with physically, such as online shoppers. Your vehicles are competing with thousands of others for the attention of the shopper. Over the years, inventory marketing has progressed as dealers have increasingly made efforts to better stand out. There was a time when many dealers didn’t even have pictures of their vehicles online. However, it has now become standard as over time, dealers have realized that including pictures increases sales and inquiries. Once everyone started doing this, progressive dealers realized that having MORE pictures made their vehicles stand out from their competition even more. Many dealerships consistently now average 30+ photos of a single vehicle in their marketing. Well-written descriptions have also become important selling points as they personalize the vehicle for the customer. These descriptions can also paint a fairly decent picture to get the reader emotionally committed to the story.

As powerful as good photos and a well-written description are, they pale in comparison to the informational and emotional power of video.

In fact, according to a recent article in TechJournal, Forrester Research reported that one minute of video was worth 1.8 million words. Imagine the emotional commitment you can generate for your inventory! Here are some other statistics shared in that article:

  • Video in email marketing can increase click-through rates by over 96%
  • Opt outs from subscribers were reduced by 75% due to video content in email marketing.
  • Video appears in around 70% of the top Google listings.
  • People who view product videos are 85% more likely to buy.

Customers don’t have the time to visit every dealer that has a 2012 Honda Civic in stock. If your vehicle doesn’t paint a picture that gets a shopper emotionally committed, chances are your vehicles are simply caught in a price or distance filter. Painting pictures, on the other hand, personalizes the vehicle and makes it stand out. Customers want to hear the story of a vehicle. Why do you think vehicle history reports are increasingly popular for consumers? They tell a vehicle’s story.

People process stories in a different way than facts and figures. Successful salespeople avoid catering solely to the analytical side of people, as that’s the part that will tell them that they should buy the least expensive vehicle. You want the customer to involve their emotions in their decision-making. That’s the part that will convince them that they should do it now. That’s when they visualize themselves as owners, not shoppers. Not just owners of ANY car, owners of THIS car…THEIR car.

By utilizing videos for your inventory, you’ll create a better experience for your shoppers resulting in more shoppers taking mental ownership of your inventory, and will hold more gross in the process. Everybody wins.

Are you ready for the Mobile World?

October is the month of the tablet! Apple iPad mini, Microsoft Surface, has amazon kindle fire couple months ago possible new 10in Google Nexus tablet. With all these devices and smart phones there is an exponential amount of people using these devices, it’s time to ask yourself. Are you ready for the mobile market?

Think about when you’re out running errands or shopping and you decide to find a restaurant. You grab your phone and do, what you expect to be, a quick search.  Typically, you pick something you’re in the mood for then look for a place relatively close. Lastly, you look at the reviews. If a restaurant has bad reviews you’re probably going to move on to the next one.

Put that in perspective of your dealership. Mobile traffic can make up to 15% of your dealerships traffic. That may not sound like much but that 15% is HOT leads. They may in fact be on you lot at that very moment! If you don’t have a well-functioning mobile site you are going to have a harder time converting that lead into a sale.

Dealer Impact can equip your dealership with a conversion friendly mobile site. Your dealership will have:

  • Quick load capabilities
  • Lower bounce rates
  • Accurate Inventory
  • Video of your vehicles
  • And so much more!

Tell us your thoughts of the mobile world. Are you utilizing a mobile application? If not, if you have any question or to find out more information emailing us at sales@dealerimpact.com.

What’s KiNETiq?

Dealer Impact Systems Now Offers KiNETiq® Design Solutions

These conversion-friendly digital platforms are designed to help you generate more leads.

URBANDALE, Iowa — September 15, 2012 — Dealer Impact Systems is proud to be offering KiNETiq® to dealers in our client family.

KiNETiq® is ideal for increasing dealer website traffic through data-driven conversion-friendly websites. Potential customers will more easily find information that’s relevant to their search topics, and dealerships will have more qualified leads and cross-selling opportunities.

KiNETiq® is part of the Dealer Impact Systems digital platform offering. By integrating consumer-centric design, inventory video technology, mobile platforms, social media and reputation management, we produce:

–       Lead conversion-optimized dealer sites that turn “lookers” into customers

–       SEO “honey traps” to attract organic searches

–       Self-updating capability so you can add your own content

–       Tiers 1–3 consumer intelligence that monitors customer behavior

–       Cross-platform CRM integration with all major CRM tools

–       Hyper-speed loading times — the fastest in the industry

Patrick Shelton, Managing Director for Dealer Impact said, “By offering KiNETiq®, Dealer Impact is pleased to provide our clients with a more effective way of converting leads.”

About Dealer Impact

Headquartered in Urbandale, Iowa, Dealer Impact Systems is a privately held company that provides digital marketing for automotive dealerships across the country.

 

 

Contact Information

Dealer Impact Systems

Toll Free: 877-334-9638

Fax: 515-253-0170

Email: sales@dealerimpact.com

Web: dealerimpact.com

Dealerships and Facebook

How to know when it’s time to leave the past behind?

Most dealerships we’ve worked with have all posed the same question. “How does Facebook benefit our dealership?”

There have been many skeptics in the automotive industry of the benefits of using Facebook or any social media for that matter. The numbers show there are over 950 MILLION monthly Facebook users and 100 BILLION connections, and that’s just Facebook. Pinterest is driving more traffic to retailers than LinkedIn, Google+ and YouTube combined with over 18 million unique visitors.

What does this mean for dealerships? Those posting on Facebook and other Social Medias are more likely to make a connection with a potential client/customer leading to the ultimate goal of a sale! People of all ages are using social media now days. Typically the younger demographic are not the ones leading the mass numbers of people on social media. Those in their mid-40’s and up are the largest demographic of social media users. These people are more likely to have spending money and be financed than that of those fresh out of college or younger.

Taking advantage of marketing on social media can be quite cost effective and as a bonus, you can track social media marketing. Compared to traditional forms of marketing such as TV commercials or Newspaper ads there is no way to track it.  Unless the exceedingly rare customer walks in to your showroom and stats he/she saw your commercial or ad they are almost untraceable.

A recent client of ours is experiencing the benefits of proper social media marketing.  As you can (picture to the left) see they have gone completely viral. They currently have over 1 million viral connections and 1,900 organic. That number is still growing! One simple post and they have created a ton of exposure.

There are a handful of ways to create exposure on Facebook and other Social Medias including Promotions, Ads and Inventory Management.

Are you using any of these techniques? If so, what ones and what kind of exposure have you seen? We want to know what works for you!

If you would like more information about how to increase your social media marketing benefits please contact us.

Karl Chevrolet’s Carl Moyer: In the Driver’s Seat and Out of the Ordinary

Automotive News TV Special Report gets up close and personal with auto dealer Carl Moyer, as he shares insights and best practices that helped him build a rock-solid Chevy empire at Karl Chevrolet in suburban Des Moines, Iowa.  Dealer Impact Systems is proud to be a long-time partner with Karl Chevrolet, serving the dealership as a client since 2003.  We salute Mr. Moyer as an industry innovator, and congratulate him and his entire team on making Karl Chevrolet one of the nation’s most progressive and successful dealerships.

 

Introducing Full-Service Digital Marketing and Social Media Programs for your dealership

Dealer Impact Systems is here to let you focus on what you do best, Sell Cars!

Let’s face it, in today’s digital marketing world things are moving so fast it takes a team of people to keep up with everything; writers, bloggers, web developers, marketing personnel, social media experts, reputation management, and someone to manage everything to make sure it gets done on time. All this equates to more employees, more programs, more training, more time, more money and more headaches.

What Should Your Dealership Do? Nothing!!!

Let our Team of Digital Marketing Professionals do the work for you.

1) Retrieve
Your dealership has content in many forms and places. Whether it’s an ad, news, or special generated from your sales or service department, or a marketing agency we retrieve your content.

2) Ready
Once it’s in our hands, we ready your content for the web. Optimizing for maximum benefit.

3) Release
Our content team takes your optimized content and syndicates it across the digital landscape, building your presence and getting you noticed!

4) Radar
Once released, we keep our ear to the ground, monitoring for social media likes, tweets, mentions and reviews. We even help respond!

5) Recruit
Our team creates and conducts proactive campaigns to build traffic, enhance web presence, increase Facebook likes & followers, and requests customer reviews.

6) Report
Your customer success manager will conduct monthly, bi-monthly or weekly reviews of your results, and provide recommendations for content that enhances customer engagement.

Click Here for Details.

If you would like to get going on one of our new programs contact us at 877-334-9638 or email sales@dealerimpact.com and get in the queue first.

5 Ways Social Media Has Changed Marketing Campaigns

Mashable has a great article about how Social Media has fundamentally changed how marketing campaigns are executed.

“Social media engagement.” It’s a phrase that generates a lot of buzz, but what does it actually mean? And, more importantly, why does it matter to companies that are integrating social media into their PR and marketing strategies?

We turned to some of the leading communication experts to discover the importance of sparking online engagement and how this new focus has forced PR, marketing and advertising campaigns to evolve.

via Mashable