Flick Fusion COO Tim James continues explaining Google’s 5 Auto Shopping Moments that Every Brand Must Own in the fifth and final installment of this series.
Flick Fusion COO Tim James continues explaining Google’s 5 Auto Shopping Moments that Every Brand Must Own in the fourth installment of this series.
by Brian Cox
While QR codes haven’t exactly gone mainstream for a variety of reasons, one company has found a creative way to use them. Argentinian beer company, Andes, has started incorporating unique QR codes onto its bottles that allow buyers to record video messages through an app. They can then pass along the message to whomever they wish, simply by giving them the bottle.
QR codes are simple and easy to make. In fact, you can generate one online for free. The reason they may not have caught on is because the user needs to download an app to scan them with. If and when cell phone companies integrate this scanning capability into the native operating system, they could easily become more useful and popular.
However, this new video capability adds a whole new level of creativity. Businesses could use this in many creative ways to better connect with customers. As an example, car dealerships typically attach branded keychains to the keys of a vehicle before delivering the car to the customer. Oftentimes, those keychains get discarded when the customer finds a personalized keychain more to their liking. Imagine, however, if the dealership’s keychain happened to have a video message via a QR code printed onto the keychain. It could offer something such as instructions and information on available manufacturer vehicle roadside assistance for new or CPO vehicle sales. The consumer may find value in keeping the keychain in the event of emergencies. This then increases the exposure and life of the keychain itself for the dealer. Or perhaps the dealer principal could record “Thank you” messages to every customer that purchases a vehicle. Salespeople could record video messages with their contact information and, perhaps, a referral offer.
Video marketing for dealers seems to have been pigeonholed into inventory marketing and branding. The point is that video can be used in many creative ways to offer value to, connect with and stay top-of-mind with your customers. I guarantee that the customer stuck on the side of the road in need of assistance would appreciate the ease with which they could use the QR code video to access information to get help.
If you get more creative incorporating brand, product and personalized messaging into your video marketing, consumers will pay more attention to them. While QR codes and this new form of video may not end up taking off, there will always be ways in which to distribute videos conveniently. Be creative. Think outside the box. Don’t limit your video marketing to just inventory. Generate video content that will continue to offer value to a consumer beyond a transaction. You will find consumers appreciate your efforts and thereby reap the benefits.
by Tim James
To promote their brand this holiday season, Honda is pulling out all of the stops by incorporating just about every feeling and sentiment it can into a series of commercials featuring toys. Consider their “Happy Honda Days” commercials that published around Thanksgiving. Every one of them featured a toy covering many demographics – including He-Man & Skeletor, Stretch Armstrong, Strawberry Shortcake, G.I. Joe, Jem and even Little People. These commercials were designed to evoke a feeling of excitement and nostalgia that, they hoped, would then be associated with Honda vehicle — and Honda isn’t afraid to tell consumers that is exactly what they’re up to.
Take a look at this commercial featuring He-Man’s arch enemy, Skeletor, which begins:
“Salutations. It’s me Skeletor. Remember the exultation you felt when you got me for the holidays? Well, feel that again with a new Honda CR-V…”
Or this commercial featuring another popular toy from the past, Stretch Armstrong:
“Hey, I’m Stretch Armstrong. Remember how pumped you were when you got me for the holidays? You tried to pull my arms off. Didn’t happen. Well, feel that excited again with a new Honda Accord…”
That’s about as in your face as you can get, folks.
Honda’s December holiday campaign features a series of videos titled “Toy Tunes,” which up the ante by adding in popular (and created) holiday songs sung by some of those same nostalgic characters from our past. This is all tied in with a contest that awards several charities $50,000 for the most watched video – the Urban Little League Initiative, the Children’s Hospital of Orange County and the Pediatric Brain Tumor Foundation.
Honda’s marketing team has produced clever film and video content for quite some time now, including the Honda “Hands” and “Illusions” commercials that won big in the 2013 Automobile Advertising of the Year Awards, presented at the Detroit Auto Show last January. They know what they’re doing.
Building an emotional connection with your customer – whether that’s excitement, nostalgia, charity or simply a “feel good” type video – creates a connection in the customer’s mind – even if they aren’t aware of it.
So take notes from Honda’s marketing playbook when considering your marketing strategy. Emotions sell — and that’s exactly what you want to do.
by Brian Cox
A little over a month ago, a couple of employees at a car dealership in Illinois published a music video on YouTube titled “Keys In A Box,” which parodied a sketch from Saturday Night Live. These two individuals proceeded to have a great time and showcased their dealership in a creative and fun way. Their reward? Over 67,000 views in just one month, as well as compliments from Jalopnik, Edmunds and AdWeek. I wouldn’t be surprised if this helps place the dealership top-of-mind when a local customer is ready to buy their next vehicle.
Having fun with your branding and being creative with any videos can help you stay top-of-mind with your customer base. Think of the Volkswagen commercial that debuted a few Super Bowls ago – the one where the little kid dressed as Darth Vader and ran around trying to use the “Force.” It was a huge hit and created a lot of media interest and created quite a firestorm on social media.
But why do videos like these stay in our minds while other types don’t?
The answer is simple. They tell YOUR story. The buzz this fun and creative dealership video created is very likely worth more than any print or television ad they could have purchased. And my guess is that all it cost was a little time investment.
Videos are a powerful way to connect with customers. They allow you to share your unique personality. Whether you develop inventory videos for your website, or personalized videos destined for a specific person, take advantage of this opportunity to connect with your customers online. Create a lasting and memorable impression.
Think about perhaps finding the fun, creative people in your dealership and let them do a little outside-the-box thinking. Yeah you’ll probably have to nix a few of the crazier ideas. But I bet you get some great stuff out of it. Consider stepping outside the box a bit and share what is unique and different about your dealership. I am willing to bet you will notice the difference in customer response.